I-TEC - everything you may need for your computer
- NB / PC ACCESSORIES
- POWER SUPPLY
- PROBLEMS USB 3.0
- Win 10
Connect to your notebook your favourite devices via new USB-C or Thunderbolt 3 interface. Double-sided design of docking station ensures easy connection, whether a free port is placed on the right or on the left side of your notebook. Extra set of sillicone anti-slip self adhesive pads are included in the package.
Keep your data safe from curious onlookers thanks to the external case with hardware encryption. Connection through USB 3.0 interface offers high speed and easy data transfer up to 5 Gbps.
With the USB 3.0 enclosure you can simple connect M.2 SSD disk to your notebook, computer, TV and other multimedia device or move data from a damaged notebook.
i-tec USB 3.0 Docking Station Advance DVI Full HD+ 2048x1152 + Micro SD Slot, USB Charging Port, Gigabit Ethernet, Notebook Ultrabook Tablet
i-tec USB 3.0 Docking Station is equipped with graphic output DVI-I which can be used mainly for connection to professional monitors supporting the highest resolutions. The graphic chip supports Full HD+ resolution (2048 x 1152 pixels) and thanks to the dedicated graphic controller the docking station does not load you notebook, tablet or PC. Enjoy big screen experience from movies, streaming media, presentations and web sites, etc.
A great feature is integrated slot for micro SD memory cards and BackUp Maker software enables creation of automatic backups of important data and protection of the user against losing the data.
The docking station also offers an audion input / output, a gigabite network card, two USB 3.0 ports and four USB 2.0 ports. Port USB 3.0 Fast can be used for charging of USB devices such as mobile phones, tablets, cameras etc.
It offers higher flexibility to the users because it does not depend on the notebook platform. Furthermore, the product features a compact and elegant design developed in accordance with the ultrabook series.
It is compatible with USB 2.0 equipment, it can be used with all tablets with Windows 8 and with installed drivers version 7.2 M0 or higher.
This universal docking station will significantly increase the comfort of using your notebook, tablet or PC. It will allow easy and fast connection of your favourite pieces of hardware such as a keyboard, mouse, external disk, printer, an audio system, internet modem, another monitor, etc. by a single USB 3.0 cable (One-Touch-System). This way you will avoid perpetual connecting and disconnecting of these pieces of hardware whenever you carry your notebook or tablet with you. Another advantage is better organization of your desktop and removal of the unorganized clutter of cables.
When upgrading to Windows 10, follow the instruction here.
In case of problems with the installation, technical difficulties or incorrect function of the equipment, check first for the possible solution in the FAQ tab.
- 1x slot for Micro SD memory cards
- 1x DVI-I port
- 2x USB 3.0 port type A – for connecting the USB equipment to the docking station (1x port USB 3.0 Fast has a function in accordance with the BC 1.2 specification for charging of the iPad or Samsung tablets)
- 4x USB 2.0 port type A – for connecting the USB equipment to the docking station
- 1x USB 3.0 port type B – for connecting the docking station to the USB port of a notebook / tablet / PC
- 1x Ethernet 10 / 100 / 1000 Mb/s GLAN RJ-45 port
- 1x 3.5 mm audio output for earphones / loudspeakers– 2-channel output 48 kHz at 16 bit
- 1x 3.5 mm input for a microphone – 2-channel input 48 kHz at 16 bit
- Possible resolution: 640x480, 800x600, 1024x768, 1280x960, 1280x1024, 1360x768, 1366x768, 1368x768, 1400x1050, 1440x900, 1600x1200, 1680x1050, 1920x1080, 1920x1200, 2048x1152
- Interface USB 3.0, compatible with USB 2.0
- Power adapter: input AC 100-240 V / 50-60 Hz / 0.8 A; output DC 5 V / 4 A
- OS Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 32/64 bit, Mac OS X
- Product dimensions 193 x 77 x 69 mm
- Product weight 366 g
- Packaging dimensions 242 x 163 x 77 mm
- Packaging weight 891 g
Hardware requirements: Notebook / tablet with OS Win 8 / PC with a free port USB 3.0 / 2.0. If you have USB 2.0, the data transfer speed will be reduced. Processor Intel Pentium 1.2 GHz and higher, 512 MB RAM.
Operating system: Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 32/64 bit, Mac OS X.
For playing a DVD on an additional monitor the processor shall be at least Intel Pentium 2.0 and higher, 1 GB RAM and a screen resolution shall be 800x600 and 16 colors.
- i-tec USB 3.0 docking station
- Base plate
- Power adapter
- USB 3.0 cable (one end connector type A, the second end type B; 100 cm) – for connecting to a notebook / PC
- DVI to VGA adapter
- DVI to HDMI adapter
- CD with the drivers and the manual
- Quick Start
Using a single USB 3.0 cable the docking station will allow connection of your favorite pieces of hardware such as a keyboard, mouse, external disk, printer, an audio system, internet modem, another monitor, etc.
You can always download the latest drivers here.
The only limitation for Mac OS X. 10.8:
If using OS X 10.8, Apple update 10.8.3 must be installed before installing DisplayLink software. 10.8.3 fixes several serious OS X bugs exposed when DisplayLink software is installed.
Possible problems and their solutions after upgrading or installing Windows 10 can be found here.
General problems with USB 3.0 - please click here.
Important - Instructions for an installation on Windows 10 operating system you can find here.
Important - Instructions for an installation on Windows 8.1 operating system you can find here.
Question: I would like to charge Apple device (iPad, iPhone, iPod) in OS Windows over the USB 3.0 / 2.0 port. Is there any software option to solve this problem?
Answer: Standard charging is solved via the supplied AC adapter for Apple device. Nevertheless, by ASUS company was developed the „ASUS Ai Charger“ software for working and simultaneously charging of Apple device over the USB port of notebook / PC, over the plugged HUB or docking station in Windows OS. More information can be found here: http://event.asus.com/mb/2010/ai_charger/, where you can download and test the software. In spite of many positive experiences with the using of this software, we cannot guarantee 100% effectivity in all possible hardware combinations.
Question: Games do not work on OS Windows with installed DisplayLink software.
Answer: Some games have problems with starting in full screen mode or with using more monitors. Possible solution can be found here.
Question: When I close the lid, notebook fall asleep. What can I do?
Answer: Open „Control Panel“ and then set „Power Options“ – „Choose what closing the lid does“ – „When I close the lid“ – „Do nothing“.
Question: Graphic outputs don´t work after driver update in MAC OS.
Answer: It is important to uninstall previous drivers first. Then install new version of the driver.
Question: Wireless devices (network or e.g. Microsoft mouse + keyboard set ) stop working when my USB 3.0 dock (HDD or Hub device) is connected. Why?
Answer: USB 3.0 can sometimes interfere with 2.4 GHz wireless devices if they are placed in close proximity. Solution: Wireless devices should be located away from the USB 3.0 ports and cables. Try moving the wireless devices to a USB port away from the USB 3.0 ports or cables. Use USB extension cord for connecting of Wireless device.
Intel have done a study on this issue and published a paper here with details on the problem and ways to minimise it: http://www.usb.org/developers/whitepapers/327216.pdf
Question: What are the primary graphics card requirements for DisplayLink chipsets in i-tec graphic adapters and docking stations?
Answer: DisplayLink graphic chipsets are secondary displays. There currently needs to be a primary graphics card in the system. Windows XP: Under Windows XP, DisplayLink install their own virtual graphics adapters under device manager and Windows Display Properties. These are independant of the primary graphics card. Windows Vista and later: Under windows Vista onwards, the DisplayLink graphics driver works closely with the primary graphic card. DisplayLink works with all Intel, NVidia, ATI/AMD, NVidia and VIA graphics cards. DisplayLink do not support the SiS or Matrox graphics cards. DisplayLink may not work if there are multiple graphics cards installed in the PC. DisplayLink does not support ATI crossfire or NVIDIA SLI configurations. NVIDIA GeForce Go 7700/7900 from v6.3 software. If using DisplayLink with these graphics card, please use an earlier software release.
Question: After installation of Windows 8.1 the equipment stopped functioning. In Windows 8 it worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Windows 8.1 is supported from the DisplayLink 7.4 version.
Question: After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. In the previous system version the equipment worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Mac OS X 10.9 Mavericks is supported from the DisplayLink 2.1 version.
Question: I am using Mac OS X and the audio output is not functioning.
Answer: The current drivers for Mac OS X do not support audio when the equipment is connected to the USB 3.0 port. Audio can be used only when the equipment is connected to the USB 2.0 port.
Question: The docking station is not functioning with a tablet and Windows 8.
Answer: Please install the most recent drivers 7.2 M0 or higher that can be downloaded here.
Question: I have a problem with detecting the USB 3.0 docking station in the USB 3.0 port of my notebook / tablet / PC.
Answer: The problem may be caused by outdated drivers for the USB 3.0 port of your notebook / tablet / PC. Please read the description and download the most recent drivers for the USB 3.0 chipset in your notebook / tablet / PC and installed them according to the instructions provided. The drivers can be downloaded here.
Question: How to properly install the USB 3.0 docking station in Windows?
Answer: Do not connect the USB 3.0 docking station to the USB port of your notebook / tablet / PC until you install the drivers. You need to install the most recent drivers for the DisplayLink (for internal chipset DL-3700) that you can download here. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.
Question: Are there drivers for Windows 8 / 8.1 32/64 bit for the USB 3.0 docking station available?
Answer: Yes, for the graphic part you need to install the most recent drivers for the DisplayLink (for internal chipset DL-3700) that you can download here. Do not connect the USB 3.0 docking station until you install these drivers. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.
Question: Can I get more detailed information on troubleshooting for the USB 3.0 docking station?
Answer: of course, you can find useful information on the DisplayLink website on the FAQ tab or you can contact our technical support.
Question: The equipment will not charge an Apple / Samsung tablet.
Answer: Unfortunately, despite the European standard on compatibility of charging equipment, some companies protect their brand products and these can be charged only by the original / licensed charging adapter.
If some of the accessories specified on the carton is missing in the package, please contact us with a request for delivering the missing accessory by e-mail at firstname.lastname@example.org , and indicate the delivery address.
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